Coordination refers to the functions and activities that support the orchestration of work and tasks and managing access to resources such as meeting rooms, documents etc. (...) we use the term coordination to refer to activities and tools that support the allocation of resources and the definition and execution of all kinds of workflows and tasks, from highly structured (e.g. automation of document flows, reminders and alerts) to semi-structured and ad-hoc processes (e.g. project tracking, case document management). [cf. Carstensen/Sørensen 1996, Schmidt/Simone 1996].